Frequently Asked Questions

Rudraksha Mart is a family-run dealer of spiritual products based in Kandivali West, Mumbai, India, working since 2012. We sell Nepali and Java Rudraksha beads, Rudraksha malas and bracelets, Navgrah gemstones, copper and gold-plated Yantras, and Vastu products.

Yes. Our office is in Kandivali West, Mumbai. Please WhatsApp us first at +91 97739 32299 to fix a time.

WhatsApp or call +91 97739 32299 or +91 96191 72910, or email info@rudrakshamart.com. Office: 43/441, Ekta Nagar, near Mahavir Nagar, near IBIS Tower, Kandivali West, Mumbai – 400 067.

Yes. All our Rudraksha are 100% natural. Nepali beads are sourced from Nepal and Java beads from Indonesia. Every bead is hand-checked for natural mukhi lines, cracks, joins and carving before dispatch. We never sell carved, joined or artificial beads.

Yes. Our Rudraksha are certified by Shrifal Gems (shrifalgems.com), an independent lab. 2 Mukhi Nepali and 8 Mukhi and higher Rudraksha come with an X-ray certificate. 3 to 7 Mukhi beads come with a lab certificate (without X-ray). Every certificate can be verified on the Shrifal Gems website.

Yes. Message us on WhatsApp at +91 97739 32299 and we can share photos or a video of the exact bead. For higher-value beads and malas we also do a WhatsApp video call.

Nepali Rudraksha come from Nepal. They are larger (usually 15 mm and above) with deep, clear mukhi lines. Java Rudraksha come from Indonesia. They are smaller and lighter, and usually cost less. Both are natural Rudraksha. Many buyers choose Nepali beads for single-bead wearing and Java beads for malas.

Most beads come in several sizes, for example 15+ mm, 18+ mm, 22+ mm and 25+ mm. Bigger beads are rarer, so they cost more. You can choose the size from the dropdown on each product page.

In traditional Rudraksha lore, 7 Mukhi Rudraksha is associated with Goddess Mahalakshmi and is chosen for wealth and prosperity. 13 Mukhi and Gauri Shankar Rudraksha are also popular choices. For personal guidance, message us on WhatsApp.

Keep it dry and clean. Remove it before bathing with soap, swimming or applying chemicals. Clean it occasionally with a soft brush, and apply a few drops of natural oil (sandalwood or mustard) once a month so the bead doesn't dry out.

Yes. We sell Nepali and Java Rudraksha malas (from 1 to 14 Mukhi, and combination and Siddha malas), malas in pure silver and in thread, and Rudraksha bracelets, including silver and gold-plated options.

Our most popular Vastu products are Brass, Copper and Lead Helix Vastu remedies, used for directional Vastu dosh (for example North-West or South-West). We also sell Vastu strips, copper and zinc Vastu products, and Vastu Yantras.

Yes. COD is available for orders delivered within India. For COD orders our team may call you to confirm the order before dispatch. COD is not available for international orders.

UPI, debit and credit cards, and net banking through Razorpay secure payment. Cash on Delivery is available in India only.

Yes. All prices are in INR. International visitors may see an approximate converted price, but payment is processed in INR.

Yes, we accept bulk orders. Bulk pricing depends on the products and quantity, so please WhatsApp us at +91 97739 32299 with your requirement for a quote. Single-piece orders are sold at the price shown on the website.

Shipping is free in India for orders of ₹200 and above. Orders below ₹200 have a ₹80 shipping charge.

Orders are dispatched from Mumbai, usually the next working day. Delivery within India takes about 2–6 working days, depending on your location. Every order comes with tracking.

Yes. Within India we ship through the fastest available express courier wherever your pincode is serviceable. Please WhatsApp us at +91 97739 32299 with your pincode to confirm express delivery for your area.

Yes, we ship worldwide, including the USA, Canada, UK, Australia and Europe. International delivery usually takes 12–18 working days. International orders must be prepaid (no COD).

If there is any issue with your product, contact us and send it back. We replace it immediately once we receive it. Please record an unboxing video when you open the parcel, as it helps us process your request quickly.