Privacy policy
Last updated: 13 October 2026
At Rudraksha Mart (rudrakshamart.com), your privacy matters to us. This policy explains what information we collect, how we use it and how we protect it.
Information we collect
- Order details: your name, delivery and billing address, phone number and email address, so that we can process and deliver your order.
- Messages: anything you send us through WhatsApp, email or our contact form.
- Website usage: your IP address, browser type, pages visited and similar technical information, collected through cookies and analytics tools to keep the site working and improve it.
How we use it
- To process, ship and track your order and to contact you about it.
- To reply to your questions and provide support.
- To send offers or newsletters, only if you have opted in. You can unsubscribe at any time using the link in any email.
- To prevent fraud and keep our website secure.
Payments
Payments are handled securely by our payment partners (Razorpay and Stripe). We never see or store your full card details.
Sharing
We never sell, rent or trade your personal information. We share only what is needed with service providers who help us run the store, such as our e-commerce platform (Shopify), payment partners and delivery partners, and only so they can do that job. We may also share information if the law requires it.
Cookies
We use cookies to keep your cart, remember your preferences and understand how visitors use the site. You can turn cookies off in your browser, but some parts of the site may not work properly.
Your choices
You can update your details from My Account, or ask us to correct or delete your information by emailing info@rudrakshamart.com.
Changes
We may update this policy from time to time. The latest version is always on this page.
Contact
Rudraksha Mart, 43/441, Ekta Nagar, near Mahavir Nagar, next to IBIS Tower, Kandivali West, Mumbai, Maharashtra 400067
Email: info@rudrakshamart.com | WhatsApp: +91 97739 32299